EVA App - Reset EVA User account password

Reset password from the lock PIN login page

A User’s EVA account password can be reset through the lock PIN login page.

• Open the EVA Device.
• Tap "Get Started".
  
  
• The "Welcome to the EVA System" screen appears.
  
  
• If the displayed user is yours, tap on the user name. An "Reset PIN / Login With Password" pop-up message appears.

• Tap on Reset PIN / Login With Password

• Sign In screen appears, tap Reset Password.

• Enter your email associated with your EVA user Account and tap Next 

• The "Enter verification code" page appears
  
  
• A temporary password was sent to the email associated with your EVA user account.
• In your mailbox open 'Reset Password' email. Your temporary password will be found there.

• Enter the temporary password sent to your email in the Verification Code field, then tap Next.

• The "Create a Password" screen appears.
  Password must have at least: 8 characters, 1 letter, 1 capital letter, 1 number, 1 special character.

• Enter a password and confirm it, then tap "Next".
  
  
• Create 6 digit secure PIN. The PIN will give you secure access to this particular EVA device. tap on ‘Save PIN’.
  
  
• Setup up complete.