---
title: EVA Plus - Disconnect EVA Plus from IBM MDM - Enroll to Liger MDM
description: EVA Plus
---

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# EVA Plus - Disconnect EVA Plus from IBM MDM - Enroll to Liger MDM

## How to disconnect EVA Plus from MaaS360 and enroll to Liger MDM

### Overview

EVA devices are managed through the **Liger Mobile Device Management (MDM)** system.  
**EVA Plus** devices that are still configured under the legacy **MaaS360** management app must be transitioned to **Liger MDM**.  
If your EVA Plus home screen appears as shown below, please proceed with the steps outlined next.

### ![Screenshot\_20240411-095821](https://kb.ligermedical.com/hs-fs/hubfs/Knowledge%20Base/KB%20EVA%20Plus/Screenshot_20240411-095821.png?width=180&height=320&name=Screenshot_20240411-095821.png)

#### Enroll EVA Plus device to Liger MDM steps

1. [1. Exams backup](https://kb.ligermedical.com/disconnect-ibm-mdm-enroll-liger-mdm#Exams_backup)
2. [2. Disconnect the device from MaaS360](https://kb.ligermedical.com/disconnect-ibm-mdm-enroll-liger-mdm#Disconnect_MaaS360)
3. [3. Factory Reset and Reinstalling the Device](https://kb.ligermedical.com/disconnect-ibm-mdm-enroll-liger-mdm#Factory_Reset)
4. [4. MDM Enrollment](https://kb.ligermedical.com/disconnect-ibm-mdm-enroll-liger-mdm#MDM_enrollment)

### 1. Exams backup

**Caution**: All data on the device will be lost including exams data, images, videos and user data. To **avoid data loss**, ensure that all your users exams has been synced or exported before updating.

Before proceeding, ensure all of the following requirements are met:

- The device is connected to Wi-Fi, and the Wi-Fi password is available.  
  For instructions on connecting the device to Wi-Fi, see [HERE](https://kb.ligermedical.com/eva-plus-set-up-the-eva-plus-device-wifi?hsLang=en).
- All users on the device have confirmed that their exams are fully backed up:  
    - All draft exams have been completed.

- - Exams completed by opt-in users have been synced.
    - Exams completed by opt-out users have been exported.

- - All ZIP exports have been removed from the device.

For more information and related instructions, refer to the following articles:

- Exam status overview — [HERE](https://kb.ligermedical.com/eva-app-reviewing-exams-on-the-app?hsLang=en)
- How to open the users list — [HERE](https://kb.ligermedical.com/eva-app-change-user?hsLang=en)
- How to export exams — [HERE](https://kb.ligermedical.com/eva-app-exporting-the-exam-to-a-local-folder-on-the-device?hsLang=en)
- How to copy exported exams — [HERE](https://kb.ligermedical.com/eva-plus-how-to-copy-exported-exam-from-the-device-to-a-computer-by-a-usb-cable-pc?hsLang=en)

### 2. Disconnect the device from MaaS360

- Open **MaaS360**.
- Tap on **Settings**.
- Tap the **three-dot menu** in the top-right corner.
- Select “**Remove MDM Control**”

![Screenshot 2025-12-11 at 17.43.34](https://kb.ligermedical.com/hs-fs/hubfs/Knowledge%20Base/KB%20EVA%20Plus/Screenshot%202025-12-11%20at%2017.43.34.png?width=670&height=276&name=Screenshot%202025-12-11%20at%2017.43.34.png)

- Insert **passcode: abc123**

**![Screenshot 2025-12-11 at 18.02.14](https://kb.ligermedical.com/hs-fs/hubfs/Knowledge%20Base/KB%20EVA%20Plus/Screenshot%202025-12-11%20at%2018.02.14.png?width=670&height=273&name=Screenshot%202025-12-11%20at%2018.02.14.png)**

 

### 3. Factory Reset and Reinstalling the Device

**See a quick steps video:** 

<iframe data-hsv-src="https://play.hubspotvideo.com/v/45394163/id/190286995872" referrerpolicy="origin" sandbox="allow-forms allow-scripts allow-same-origin allow-popups" allow="autoplay; fullscreen;" style="position: absolute !important; width: 100% !important; height: 100% !important; left: 0; top: 0; border: 0 none; pointer-events: initial" title="HubSpot Video" loading="lazy" data-hsv-id="190286995872" data-hsv-style="max-width: 1920px; margin-left: 0px; margin-right: 0px; width: 100%; display: inline-block;" data-hsv-width="1920" data-hsv-height="1080" data-hsv-autoplay="false" data-hsv-loop="false" data-hsv-muted="false" data-hsv-hidden-controls="false" data-hsv-full-width="false"></iframe>

 

### **Factory Reset**

**Note**: On some devices, after completing '**Step 2: Disconnect the device from MaaS360**' above, the device may automatically reboot and reset, making a manual factory reset unnecessary. If your device reboots automatically, proceed directly to '**[Step 2](https://kb.ligermedical.com/disconnect-ibm-mdm-enroll-liger-mdm#Step_2_reboot)'** below.

---

#### **Step 1 - Manual factory reset**

- Open phone **Settings**
- Tap on **General management**
- Tap on **Reset**
- Tap on **Factory data reset**
- Tap on **RESET**
- Tap on **‘DELETE ALL’**

![Screenshot\_20240421-165324](https://kb.ligermedical.com/hs-fs/hubfs/Knowledge%20Base/KB%20EVA%20Plus/EVA%20Plus%20Settings/Screenshot_20240421-165324.png?width=225&height=400&name=Screenshot_20240421-165324.png).   ![image-png-1](https://kb.ligermedical.com/hs-fs/hubfs/Knowledge%20Base/KB%20EVA%20Plus/EVA%20Plus%20Settings/image-png-1.png?width=226&height=400&name=image-png-1.png) ![Screenshot\_20250518-164509\_Settings-1](https://kb.ligermedical.com/hs-fs/hubfs/Knowledge%20Base/KB%20EVA%20Plus/EVA%20Plus%20Settings/Screenshot_20250518-164509_Settings-1.jpg?width=225&height=400&name=Screenshot_20250518-164509_Settings-1.jpg)

 

![Screenshot\_20250518-164512\_Settings-1](https://kb.ligermedical.com/hs-fs/hubfs/Knowledge%20Base/KB%20EVA%20Plus/EVA%20Plus%20Settings/Screenshot_20250518-164512_Settings-1.jpg?width=225&height=400&name=Screenshot_20250518-164512_Settings-1.jpg)    ![reset 2-2](https://kb.ligermedical.com/hs-fs/hubfs/Knowledge%20Base/KB%20EVA%20Plus/EVA%20Plus%20Settings/reset%202-2.png?width=226&height=400&name=reset%202-2.png)  ![delete all](https://kb.ligermedical.com/hs-fs/hubfs/Knowledge%20Base/KB%20EVA%20Plus/EVA%20Plus%20Settings/delete%20all.png?width=225&height=400&name=delete%20all.png)

---

#### **Step 2**

The device will reboot and erasing

![erasing](https://kb.ligermedical.com/hs-fs/hubfs/Knowledge%20Base/KB%20EVA%20Plus/EVA%20Plus%20Settings/erasing.jpg?width=225&height=449&name=erasing.jpg)

---

#### **Step 3**

The following screen will be shown after the device has rebooted.  
The language may have changed. Please select a preferred language.

**Important: Do not press the blue arrow.**

![](https://eva.staging.mobileodt.com/mdm-migration-instructions/assets/change_language.png)

---

### **4. MDM Enrollment**

#### **Step 4**

Tap on the white part of the screen 9 times. A QR code scanner will appear.

![](https://eva.staging.mobileodt.com/mdm-migration-instructions/assets/tap.png) ![](https://eva.staging.mobileodt.com/mdm-migration-instructions/assets/scan.jpg)

---

#### **Step 5**

Scan the QR code shown below.

![provisioning October 14](https://kb.ligermedical.com/hs-fs/hubfs/Knowledge%20Base/KB%20Portal/provisioning%20October%2014.png?width=300&height=300&name=provisioning%20October%2014.png)

<https://kb.ligermedical.com/hubfs/Knowledge%20Base/KB%20Portal/provisioning%20October%2014.png?hsLang=en>

---

#### **Step 6**

Connect to a Wi-Fi network and tap next.

![](https://eva.staging.mobileodt.com/mdm-migration-instructions/assets/connect_wifi.jpg)

---

#### **Step 7**

Tap "Accept & continue". A loading screen will appear.

![](https://eva.staging.mobileodt.com/mdm-migration-instructions/assets/accept.jpg) ![](https://eva.staging.mobileodt.com/mdm-migration-instructions/assets/loading.jpg)

---

#### **Step 8**

After a few minutes, a legal screen will appear.  
Select the first two options and press next. An installation screen will appear.

**Important: The installation screen may appear before you are able to press next. This is normal.**

![](https://eva.staging.mobileodt.com/mdm-migration-instructions/assets/agree.jpg) ![](https://eva.staging.mobileodt.com/mdm-migration-instructions/assets/liger_mdm.jpg)

---

#### **Step 9**

If installation is cancelled or an error occurs, you will need to restart installation.  
To restart installation, press refresh and then install update

**Important: If this happens, you do not need to move on to the next step.**

![](https://eva.staging.mobileodt.com/mdm-migration-instructions/assets/refresh.jpg) ![](https://eva.staging.mobileodt.com/mdm-migration-instructions/assets/install.png)

---

#### **Step 10**

When installation is completed you will see "Provisioning complete".

![](https://eva.staging.mobileodt.com/mdm-migration-instructions/assets/done.jpg)

- [Getting started](https://kb.ligermedical.com/getting-started?hsLang=en)
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- [EVA App (Pro & SafeView)](https://kb.ligermedical.com/eva-app-pro-safeview?hsLang=en)
- [EVA Portal](https://kb.ligermedical.com/eva-portal?hsLang=en)
- [EVA Plus](https://kb.ligermedical.com/eva-plus?hsLang=en)
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