--- title: EVA App - Change User description: EVA App --- [Skip to content](https://kb.ligermedical.com/eva-app-change-user#main-content) English Show submenu for translations [More support](https://kb.ligermedical.com/kb-tickets/new?hsLang=en) [![horiz-onwhite-noslogan (1)](https://kb.ligermedical.com/hs-fs/hubfs/horiz-onwhite-noslogan%20(1).png?width=500&height=131&name=horiz-onwhite-noslogan%20(1).png)](https://ligermedical.com/) Open main navigation Close main navigation - English Show submenu for translations - [More support](https://kb.ligermedical.com/kb-tickets/new) - [Contact us](mailto:support@mobileodt.com) [Contact us](mailto:support@mobileodt.com) How can we help you? - There are no suggestions because the search field is empty. 1. [Liger Medical Help Center](https://kb.ligermedical.com/?hsLang=en) 2. [EVA App (Pro & SafeView)](https://kb.ligermedical.com/eva-app-pro-safeview?hsLang=en) # EVA App - Change User ## How to change the current logged in user in the EVA App   **Note**: This article applies to **EVA Pro** and **EVA SafeView** using the current EVA App. If you are using **EVA Plus**, refer to: [EVA App (Plus) - Change User](https://kb.ligermedical.com/eva-app-plus-change-user-1?hsLang=en) ### Change user If the user displayed on the "**Welcome to the EVA System**" screen is not yours, tap the drop down icon next to the user name. ![Screenshot\_20260212-113410](https://kb.ligermedical.com/hs-fs/hubfs/Knowledge%20Base/KB%20EVA%20App/Screenshot_20260212-113410.png?width=240&height=427&name=Screenshot_20260212-113410.png) - The App shows all the users that were added to that particular device. ![Screenshot\_20260212-153112](https://kb.ligermedical.com/hs-fs/hubfs/Knowledge%20Base/KB%20EVA%20App/Screenshot_20260212-153112.png?width=240&height=427&name=Screenshot_20260212-153112.png) - From the users list, tap on your user name. An "**Enter your PIN**" pop-up message appears. Enter your PIN to access the EVA App. You will have 5 attempts to enter the PIN correctly. If you do not remember the PIN, tap on ‘[Forgot PIN](https://kb.mobileodt.com/eva-app-reset-secure-pin-login-with-password?hsLang=en)?’ and it will redirect you to the ‘sign-in ‘screen’. On this screen, you will be able to log in using your email and password. ![Screenshot\_20260212-145138](https://kb.ligermedical.com/hs-fs/hubfs/Knowledge%20Base/KB%20EVA%20App/Screenshot_20260212-145138.png?width=240&height=427&name=Screenshot_20260212-145138.png) #### Exams Status - A red dot is displayed next to users with unsaved exams. - To view the exam status for each user, tap the three dots next to the user name and select "**Exam Status**". ![Screenshot\_20260212-153122](https://kb.ligermedical.com/hs-fs/hubfs/Knowledge%20Base/KB%20EVA%20App/Screenshot_20260212-153122.png?width=240&height=427&name=Screenshot_20260212-153122.png) - An information message describing the exam status pops up. Red, gray, and green icons are displayed next to the number of exams in each status: - **Unsaved exams**, such as drafts, or exams not yet exported (for opt-out users). - **Exams still uploading** (for [opt-in](https://kb.mobileodt.com/opt-in-account-vs.-opt-out-account?hsLang=en) users) - - **Synced exams** (for [opt-in](https://kb.mobileodt.com/opt-in-account-vs.-opt-out-account?hsLang=en) users), or **exported exams** (for [opt-out](https://kb.mobileodt.com/opt-in-account-vs.-opt-out-account?hsLang=en) users) - **No exams found** ![Screenshot\_20260212-153133](https://kb.ligermedical.com/hs-fs/hubfs/Knowledge%20Base/KB%20EVA%20App/Screenshot_20260212-153133.png?width=200&height=356&name=Screenshot_20260212-153133.png).   .   - If your email is not listed, swipe down the user list and tap "**Add User**". ![Screenshot\_20260212-113410](https://kb.ligermedical.com/hs-fs/hubfs/Knowledge%20Base/KB%20EVA%20App/Screenshot_20260212-113410.png?width=240&height=427&name=Screenshot_20260212-113410.png) - A "**Select an option**" pop-up message appear: - Tap "[**Sign in**](https://kb.ligermedical.com/eva-app-login-to-the-eva-app-with-an-existing-user?hsLang=en)" - If you have already activated your EVA user account and set a password, you can log in to the EVA device. - Tap "[**Activate user**](https://kb.ligermedical.com/eva-app-setting-up-a-new-user?hsLang=en)" -  If you are new to the EVA System and have not set a password on an EVA device or the EVA Portal, you will need to complete the Set up process first. ![Screenshot\_20260211-091345](https://kb.ligermedical.com/hs-fs/hubfs/Knowledge%20Base/KB%20EVA%20App/Screenshot_20260211-091345.png?width=240&height=427&name=Screenshot_20260211-091345.png) ### Remover user - If you wish to remove a user from the device, tap the drop down icon next to the user name. ![Screenshot\_20260212-113410](https://kb.ligermedical.com/hs-fs/hubfs/Knowledge%20Base/KB%20EVA%20App/Screenshot_20260212-113410.png?width=240&height=427&name=Screenshot_20260212-113410.png) - The App shows all the users that were added to that particular device. ![Screenshot\_20260212-153112](https://kb.ligermedical.com/hs-fs/hubfs/Knowledge%20Base/KB%20EVA%20App/Screenshot_20260212-153112.png?width=240&height=427&name=Screenshot_20260212-153112.png) - Tap the three dots next to the user you want to remove and select "**Delete**". ![Screenshot\_20260214-203856](https://kb.ligermedical.com/hs-fs/hubfs/Knowledge%20Base/KB%20EVA%20App/Screenshot_20260214-203856.png?width=240&height=427&name=Screenshot_20260214-203856.png) - For users with saved exams, or when no exams are present, a “**Remove User**” confirmation pop-up is displayed. Select "**Remove**".  The user is removed from this device. ![Screenshot\_20260214-203906](https://kb.ligermedical.com/hs-fs/hubfs/Knowledge%20Base/KB%20EVA%20App/Screenshot_20260214-203906.png?width=240&height=427&name=Screenshot_20260214-203906.png) - For users with unsaved exams, an “Unable to remove user” information message is displayed. ![Screenshot\_20260212-153202](https://kb.ligermedical.com/hs-fs/hubfs/Knowledge%20Base/KB%20EVA%20App/Screenshot_20260212-153202.png?width=240&height=427&name=Screenshot_20260212-153202.png) - Tap "**Cancel**" to close this message, or tap "**Details**" to view the ‘Exam Status’ information message.   ![Screenshot\_20260214-205427](https://kb.ligermedical.com/hs-fs/hubfs/Knowledge%20Base/KB%20EVA%20App/Screenshot_20260214-205427.png?width=240&height=427&name=Screenshot_20260214-205427.png) A user with unsaved exams cannot be removed. Draft exams must be finished, and all finished exams must be fully synced or exported before the user can be removed.     - [Getting started](https://kb.ligermedical.com/getting-started?hsLang=en) - [Troubleshooting](https://kb.ligermedical.com/troubleshooting?hsLang=en) - [EVA Pro](https://kb.ligermedical.com/eva-pro?hsLang=en) - [EVA SafeView](https://kb.ligermedical.com/eva-safeview?hsLang=en) - [EVA App (Pro & SafeView)](https://kb.ligermedical.com/eva-app-pro-safeview?hsLang=en) - [EVA Portal](https://kb.ligermedical.com/eva-portal?hsLang=en) - [EVA Plus](https://kb.ligermedical.com/eva-plus?hsLang=en) - [EVA App (Plus)](https://kb.ligermedical.com/eva-app-plus?hsLang=en) - [Thermocoagulator](https://kb.ligermedical.com/thermocoagulator?hsLang=en) - [IRIS Thermocoagulator and Digital Colposcope](https://kb.ligermedical.com/iris-thermocoagulator-and-digital-colposcope?hsLang=en) [![horiz-onwhite-noslogan (2)](https://kb.ligermedical.com/hs-fs/hubfs/Knowledge%20Base/horiz-onwhite-noslogan%20(2).png?width=250&height=66&name=horiz-onwhite-noslogan%20(2).png "horiz-onwhite-noslogan (2)")](https://ligermedical.com/) 123 Waverly Pl., Boston, MA 02135 [mailto:support@ligermedical.com](mailto:support@ligermedical.com) Copyright © 2026, LigerMedical