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EVA App - Login to the EVA App with an existing user

How to login to the EVA App with an existing user

Note: This article applies to EVA Pro and EVA SafeView using the current EVA App.
If you are using EVA Plus, refer to: EVA App (Plus) - Login to the EVA App with an existing user

If you have already created your EVA User account and set a password, you can log in to an EVA device in two ways:

First time login on a device - Sign in screen

  • Open the EVA Device.
  • Tap "Get Started".
    Screenshot_20260211-155324
  • Tap "Add user".

Screenshot_20260212-113410

  • A pop-up message appears. Tap "Sign in".
Screenshot_20260211-155344
 
  • Enter your email address and password, then tap "Sign In".

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  • Create a secure PIN. The PIN will give you secure access to this EVA device. Tap "Save PIN"

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  • Setup up complete.

    Screenshot_20260211-144235
  • You are now ready to start an exam.

    Screenshot_20260211-144304
Returning login on a device - Lock screen
  • Open the EVA Device.
  • Tap "Get Started".

    Screenshot_20260211-155324
  • The "Welcome to the EVA System" screen appears.

    Screenshot_20260212-113410
  • If the displayed user is yours, tap on the user name. An "Enter your PIN" pop-up message appears. Enter your PIN to access the EVA App.
You will have 5 attempts to enter the PIN correctly. If you do not remember the PIN, tap on ‘Forgot PIN?’ and it will redirect you to the ‘sign-in ‘screen’. On this screen, you
will be able to log in using your email and password.
Screenshot_20260212-145138

 

  • If the user displayed on the "Welcome to the EVA System" screen is not yours, tap the drop down icon next to the user name.

    Screenshot_20260212-113410

    • The App shows all the users that were added to that particular device.
    Screenshot_20260212-153112
    • From the users list, tap on your user name. An "Enter your PIN" pop-up message appears. Enter your PIN to access the EVA App.

Exams Status "Welcome to the EVA System" screen

  • If your user account has any unsaved exams, such as drafts, exams still uploading (for opt-in users), or exams not yet exported (for opt-out users), an information icon and message will appear above the user name.
Screenshot_20260212-153041
  • Tap the icon to view the status of these exams under your account.
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If all exams are synced or exported, or if no exams exist in your account within the EVA App, no information message will appear.