--- title: EVA App - Remove user description: EVA App --- [Skip to content](https://kb.ligermedical.com/eva-app-remove-user#main-content) English Show submenu for translations [More support](https://kb.ligermedical.com/kb-tickets/new?hsLang=en) [![horiz-onwhite-noslogan (1)](https://kb.ligermedical.com/hs-fs/hubfs/horiz-onwhite-noslogan%20(1).png?width=500&height=131&name=horiz-onwhite-noslogan%20(1).png)](https://ligermedical.com/) Open main navigation Close main navigation - English Show submenu for translations - [More support](https://kb.ligermedical.com/kb-tickets/new) - [Contact us](mailto:support@mobileodt.com) [Contact us](mailto:support@mobileodt.com) How can we help you? - There are no suggestions because the search field is empty. 1. [Liger Medical Help Center](https://kb.ligermedical.com/?hsLang=en) 2. [EVA App (Pro & SafeView)](https://kb.ligermedical.com/eva-app-pro-safeview?hsLang=en) # EVA App - Remove user ## How to remove a user from the EVA App **Note**: This article applies to **EVA Pro** and **EVA SafeView** using the current EVA App. If you are using **EVA Plus**, refer to: [EVA App (Plus) - Remove user](https://kb.ligermedical.com/eva-app-plus-remove-user-0?hsLang=en) - If you wish to remove a user from the device, tap the drop down icon next to the user name. ![Screenshot\_20260212-113410](https://kb.ligermedical.com/hs-fs/hubfs/Knowledge%20Base/KB%20EVA%20App/Screenshot_20260212-113410.png?width=240&height=427&name=Screenshot_20260212-113410.png) - The App shows all the users that were added to that particular device. ![Screenshot\_20260212-153112](https://kb.ligermedical.com/hs-fs/hubfs/Knowledge%20Base/KB%20EVA%20App/Screenshot_20260212-153112.png?width=240&height=427&name=Screenshot_20260212-153112.png) - Tap the three dots next to the user you want to remove and select "**Delete**". ![Screenshot\_20260214-203856](https://kb.ligermedical.com/hs-fs/hubfs/Knowledge%20Base/KB%20EVA%20App/Screenshot_20260214-203856.png?width=240&height=427&name=Screenshot_20260214-203856.png) - For users with saved exams, or when no exams are present, a “**Remove User**” confirmation pop-up is displayed. Select "**Remove**".  The user is removed from this device. ![Screenshot\_20260214-203906](https://kb.ligermedical.com/hs-fs/hubfs/Knowledge%20Base/KB%20EVA%20App/Screenshot_20260214-203906.png?width=240&height=427&name=Screenshot_20260214-203906.png) - For users with unsaved exams, an “Unable to remove user” information message is displayed. ![Screenshot\_20260212-153202](https://kb.ligermedical.com/hs-fs/hubfs/Knowledge%20Base/KB%20EVA%20App/Screenshot_20260212-153202.png?width=240&height=427&name=Screenshot_20260212-153202.png) - Tap "**Cancel**" to close this message, or tap "**Details**" to view the ‘Exam Status’ information message.   ![Screenshot\_20260214-205427](https://kb.ligermedical.com/hs-fs/hubfs/Knowledge%20Base/KB%20EVA%20App/Screenshot_20260214-205427.png?width=240&height=427&name=Screenshot_20260214-205427.png) A user with unsaved exams cannot be removed. Draft exams must be finished, and all finished exams must be fully synced or exported before the user can be removed - [Getting started](https://kb.ligermedical.com/getting-started?hsLang=en) - [Troubleshooting](https://kb.ligermedical.com/troubleshooting?hsLang=en) - [EVA Pro](https://kb.ligermedical.com/eva-pro?hsLang=en) - [EVA SafeView](https://kb.ligermedical.com/eva-safeview?hsLang=en) - [EVA App (Pro & SafeView)](https://kb.ligermedical.com/eva-app-pro-safeview?hsLang=en) - [EVA Portal](https://kb.ligermedical.com/eva-portal?hsLang=en) - [EVA Plus](https://kb.ligermedical.com/eva-plus?hsLang=en) - [EVA App (Plus)](https://kb.ligermedical.com/eva-app-plus?hsLang=en) - [Thermocoagulator](https://kb.ligermedical.com/thermocoagulator?hsLang=en) - [IRIS Thermocoagulator and Digital Colposcope](https://kb.ligermedical.com/iris-thermocoagulator-and-digital-colposcope?hsLang=en) [![horiz-onwhite-noslogan (2)](https://kb.ligermedical.com/hs-fs/hubfs/Knowledge%20Base/horiz-onwhite-noslogan%20(2).png?width=250&height=66&name=horiz-onwhite-noslogan%20(2).png "horiz-onwhite-noslogan (2)")](https://ligermedical.com/) 123 Waverly Pl., Boston, MA 02135 [mailto:support@ligermedical.com](mailto:support@ligermedical.com) Copyright © 2026, LigerMedical