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EVA App - Remove user

How to remove a user from the EVA App

Note: This article applies to EVA Pro and EVA SafeView using the current EVA App.
If you are using EVA Plus, refer to: EVA App (Plus) - Remove user

  • If you wish to remove a user from the device, tap the drop down icon next to the user name.

    Screenshot_20260212-113410

    • The App shows all the users that were added to that particular device.
    Screenshot_20260212-153112
  • Tap the three dots next to the user you want to remove and select "Delete".

    Screenshot_20260214-203856
  • For users with saved exams, or when no exams are present, a “Remove User” confirmation pop-up is displayed. Select "Remove".  The user is removed from this device.


Screenshot_20260214-203906

  • For users with unsaved exams, an “Unable to remove user” information message is displayed.

    Screenshot_20260212-153202
  • Tap "Cancel" to close this message, or tap "Details" to view the ‘Exam Status’ information message.
     
    Screenshot_20260214-205427

A user with unsaved exams cannot be removed. Draft exams must be finished, and all finished exams must be fully synced or exported before the user can be removed