---
title: Troubleshooting - EVA Plus - QR Code Scanning - Liger MDM Enrollment
description: EVA Plus
---

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# Troubleshooting - EVA Plus - QR Code Scanning - Liger MDM Enrollment

## Liger MDM Enrollment - QR Code scanning

In **version 4.3 of the EVA App, we are introducing an important update that affects EVA 3 Plus devices**. These devices are transitioning to our own mobile device management system, **Liger MDM**, through a guided, step-by-step process within the EVA App.

After restarting, the device may start in a different language.  
**Select your preferred language and scan the QR code to enroll the device in Liger MDM, as described in this article.**

**See a quick steps video:** 

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---

#### **Step 1**

The following screen will be shown after the device has rebooted.  
The language may have changed. Please select a preferred language.

**Important: Do not press the blue arrow.**

![](https://eva.staging.mobileodt.com/mdm-migration-instructions/assets/change_language.png)

 

After restarting, the device may start in a **different language**.  
If the device starts in Hebrew, follow these steps to select your preferred language:

![select device language](https://kb.ligermedical.com/hs-fs/hubfs/Knowledge%20Base/KB%20EVA%20Plus/select%20device%20language.png?width=670&height=377&name=select%20device%20language.png)

---

### **MDM Enrollment**

#### **Step 2**

Tap on the white part of the screen 9 times. A QR code scanner will appear.

![](https://eva.staging.mobileodt.com/mdm-migration-instructions/assets/tap.png) ![](https://eva.staging.mobileodt.com/mdm-migration-instructions/assets/scan.jpg)

---

#### **Step 3**

Scan the QR code shown below.

![provisioning October 14](https://kb.ligermedical.com/hs-fs/hubfs/Knowledge%20Base/KB%20Portal/provisioning%20October%2014.png?width=256&height=256&name=provisioning%20October%2014.png)

---

#### **Step 4**

Connect to a Wi-Fi network and tap next.

![](https://eva.staging.mobileodt.com/mdm-migration-instructions/assets/connect_wifi.jpg)

---

#### **Step 5**

Tap "Accept & continue". A loading screen will appear.

![](https://eva.staging.mobileodt.com/mdm-migration-instructions/assets/accept.jpg) ![](https://eva.staging.mobileodt.com/mdm-migration-instructions/assets/loading.jpg)

---

#### **Step 6**

After a few minutes, a legal screen will appear.  
Select the first two options and press next. An installation screen will appear.

**Important: The installation screen may appear before you are able to press next. This is normal.**

![](https://eva.staging.mobileodt.com/mdm-migration-instructions/assets/agree.jpg) ![](https://eva.staging.mobileodt.com/mdm-migration-instructions/assets/liger_mdm.jpg)

---

#### **Step 7**

If installation is cancelled or an error occurs, you will need to restart installation.  
To restart installation, press refresh and then install update

**Important: If this happens, you do not need to move on to the next step.**

![](https://eva.staging.mobileodt.com/mdm-migration-instructions/assets/refresh.jpg) ![](https://eva.staging.mobileodt.com/mdm-migration-instructions/assets/install.png)

---

#### **Step 8**

When installation is completed you will see "Provisioning complete".

![](https://eva.staging.mobileodt.com/mdm-migration-instructions/assets/done.jpg)

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