--- title: Troubleshooting - EVA Pro - Device self check description: EVA Pro --- [Skip to content](https://kb.ligermedical.com/troubleshooting-eva-pro-device-self-check#main-content) English Show submenu for translations [More support](https://kb.ligermedical.com/kb-tickets/new?hsLang=en) [![horiz-onwhite-noslogan (1)](https://kb.ligermedical.com/hs-fs/hubfs/horiz-onwhite-noslogan%20(1).png?width=500&height=131&name=horiz-onwhite-noslogan%20(1).png)](https://ligermedical.com/) Open main navigation Close main navigation - English Show submenu for translations - [More support](https://kb.ligermedical.com/kb-tickets/new) - [Contact us](mailto:support@mobileodt.com) [Contact us](mailto:support@mobileodt.com) How can we help you? - There are no suggestions because the search field is empty. 1. [Liger Medical Help Center](https://kb.ligermedical.com/?hsLang=en) 2. [EVA Pro](https://kb.ligermedical.com/eva-pro?hsLang=en) # Troubleshooting - EVA Pro - Device self check ## EVA Pro - Device self check - Turn on the EVA Pro device. On the Get Started screen tap on Settings. ![rtaImage (15)](https://kb.ligermedical.com/hs-fs/hubfs/Knowledge%20Base/KB%20EVA%20Pro/rtaImage%20(15).jpeg?width=162&height=289&name=rtaImage%20(15).jpeg) - Tap on Apps & notifications -\> SEE ALL APPS - Tap on **Looker** App ![IMG\_1124](https://kb.ligermedical.com/hs-fs/hubfs/Knowledge%20Base/KB%20EVA%20Pro/IMG_1124.jpg?width=145&height=259&name=IMG_1124.jpg) - Tap on **OPEN** **![IMG\_1125](https://kb.ligermedical.com/hs-fs/hubfs/Knowledge%20Base/KB%20EVA%20Pro/IMG_1125.jpg?width=145&height=208&name=IMG_1125.jpg)** - At the down middle of the screen tap on -  **Run Self Check** **![IMG\_1126](https://kb.ligermedical.com/hs-fs/hubfs/Knowledge%20Base/KB%20EVA%20Pro/IMG_1126.jpg?width=135&height=249&name=IMG_1126.jpg)** - Type your name under '**Enter Your Name**', and tap on **Done** **![IMG\_1127](https://kb.ligermedical.com/hs-fs/hubfs/Knowledge%20Base/KB%20EVA%20Pro/IMG_1127.jpg?width=165&height=273&name=IMG_1127.jpg)** **![rtaImage (16)](https://kb.ligermedical.com/hs-fs/hubfs/Knowledge%20Base/KB%20EVA%20Pro/rtaImage%20(16).jpeg?width=162&height=288&name=rtaImage%20(16).jpeg)** - Follow the instructions on the screen. - Move your fingers to cover the two small dots in the black border at the top of the screen. - Remove your fingers after two seconds. - ![rtaImage (17)](https://kb.ligermedical.com/hs-fs/hubfs/Knowledge%20Base/KB%20EVA%20Pro/rtaImage%20(17).jpeg?width=218&height=342&name=rtaImage%20(17).jpeg) - Self Check is running a few tests. Test logs will be printed to the screen, and LEDs will flash. - Tap on **OK** when Self Check is completed. Logs will be sent to MobileODT systems and investigated by our engineers. ![rtaImage (18)](https://kb.ligermedical.com/hs-fs/hubfs/Knowledge%20Base/KB%20EVA%20Pro/rtaImage%20(18).jpeg?width=235&height=418&name=rtaImage%20(18).jpeg)   - [Getting started](https://kb.ligermedical.com/getting-started?hsLang=en) - [Troubleshooting](https://kb.ligermedical.com/troubleshooting?hsLang=en) - [EVA Pro](https://kb.ligermedical.com/eva-pro?hsLang=en) - [EVA SafeView](https://kb.ligermedical.com/eva-safeview?hsLang=en) - [EVA App (Pro & SafeView)](https://kb.ligermedical.com/eva-app-pro-safeview?hsLang=en) - [EVA Portal](https://kb.ligermedical.com/eva-portal?hsLang=en) - [EVA Plus](https://kb.ligermedical.com/eva-plus?hsLang=en) - [EVA App (Plus)](https://kb.ligermedical.com/eva-app-plus?hsLang=en) - [Thermocoagulator](https://kb.ligermedical.com/thermocoagulator?hsLang=en) - [IRIS Thermocoagulator and Digital Colposcope](https://kb.ligermedical.com/iris-thermocoagulator-and-digital-colposcope?hsLang=en) [![horiz-onwhite-noslogan (2)](https://kb.ligermedical.com/hs-fs/hubfs/Knowledge%20Base/horiz-onwhite-noslogan%20(2).png?width=250&height=66&name=horiz-onwhite-noslogan%20(2).png "horiz-onwhite-noslogan (2)")](https://ligermedical.com/) 123 Waverly Pl., Boston, MA 02135 [mailto:support@ligermedical.com](mailto:support@ligermedical.com) Copyright © 2026, LigerMedical