--- title: Troubleshooting Google accounts - EVA Plus - MDM Migration description: EVA Plus --- [Skip to content](https://kb.ligermedical.com/troubleshooting-google-accounts-eva-plus-mdm-migration#main-content) English Show submenu for translations [More support](https://kb.ligermedical.com/kb-tickets/new?hsLang=en) [![horiz-onwhite-noslogan (1)](https://kb.ligermedical.com/hs-fs/hubfs/horiz-onwhite-noslogan%20(1).png?width=500&height=131&name=horiz-onwhite-noslogan%20(1).png)](https://ligermedical.com/) Open main navigation Close main navigation - English Show submenu for translations - [More support](https://kb.ligermedical.com/kb-tickets/new) - [Contact us](mailto:support@mobileodt.com) [Contact us](mailto:support@mobileodt.com) How can we help you? - There are no suggestions because the search field is empty. 1. [Liger Medical Help Center](https://kb.ligermedical.com/?hsLang=en) 2. [Troubleshooting](https://kb.ligermedical.com/troubleshooting?hsLang=en) # Troubleshooting Google accounts - EVA Plus - MDM Migration ## Remove Google accounts Please ensure there are no Google accounts on the device. **Important: Failure to remove Google accounts may result in a locked device.** To view Google accounts, swipe down from the top of the screen and tap the icon shown below. ![settings](https://kb.ligermedical.com/hs-fs/hubfs/settings.png?width=379&height=150&name=settings.png) Select "Accounts", and then "Accounts" again. ![accounts](https://kb.ligermedical.com/hs-fs/hubfs/accounts.png?width=225&height=400&name=accounts.png) ![accounts\_details](https://kb.ligermedical.com/hs-fs/hubfs/accounts_details.png?width=225&height=400&name=accounts_details.png) Tap on each account one by one, and follow the instructions below. Please repeat until all Google accounts have been removed. ![accounts\_google](https://kb.ligermedical.com/hs-fs/hubfs/accounts_google.png?width=225&height=400&name=accounts_google.png) ![accounts\_multiple](https://kb.ligermedical.com/hs-fs/hubfs/accounts_multiple.png?width=225&height=400&name=accounts_multiple.png)   Tap on the icon shown below and select "Remove account" ![accounts\_hamburger](https://kb.ligermedical.com/hs-fs/hubfs/accounts_hamburger.png?width=225&height=400&name=accounts_hamburger.png) ![accounts\_remove](https://kb.ligermedical.com/hs-fs/hubfs/accounts_remove.png?width=225&height=400&name=accounts_remove.png) Select "REMOVE ACCOUNT" again to confirm. Do the same for all Google accounts ![accounts\_confirm](https://kb.ligermedical.com/hs-fs/hubfs/accounts_confirm.png?width=225&height=400&name=accounts_confirm.png)   - [Getting started](https://kb.ligermedical.com/getting-started?hsLang=en) - [Troubleshooting](https://kb.ligermedical.com/troubleshooting?hsLang=en) - [EVA Pro](https://kb.ligermedical.com/eva-pro?hsLang=en) - [EVA SafeView](https://kb.ligermedical.com/eva-safeview?hsLang=en) - [EVA App (Pro & SafeView)](https://kb.ligermedical.com/eva-app-pro-safeview?hsLang=en) - [EVA Portal](https://kb.ligermedical.com/eva-portal?hsLang=en) - [EVA Plus](https://kb.ligermedical.com/eva-plus?hsLang=en) - [EVA App (Plus)](https://kb.ligermedical.com/eva-app-plus?hsLang=en) - [Thermocoagulator](https://kb.ligermedical.com/thermocoagulator?hsLang=en) - [IRIS Thermocoagulator and Digital Colposcope](https://kb.ligermedical.com/iris-thermocoagulator-and-digital-colposcope?hsLang=en) [![horiz-onwhite-noslogan (2)](https://kb.ligermedical.com/hs-fs/hubfs/Knowledge%20Base/horiz-onwhite-noslogan%20(2).png?width=250&height=66&name=horiz-onwhite-noslogan%20(2).png "horiz-onwhite-noslogan (2)")](https://ligermedical.com/) 123 Waverly Pl., Boston, MA 02135 [mailto:support@ligermedical.com](mailto:support@ligermedical.com) Copyright © 2026, LigerMedical